Results orientation

The programme has among its action principles the pursuit of clear and precise results, necessarily linked to the expected results of the public policies it accompanies. For EUROsociAL, a result is any contribution to the reform of public policies, or the institutions that apply them, that can be measured and documented and which aims to improve social cohesion in Latin America.

Through its model of support and peer-to-peer public technical assistance, the programme does not have the capacity to produce changes in public policies directly. Instead it contributes or exerts a positive influence to help them be achieved, normally through processes that are the responsibility of others, the public stakeholders in the countries.

The interventions of EUROsociAL are structured around the concept of Action, which has the following characteristics:

They make up a support itinerary. This consists of combining the different EUROsociAL tools (missions, exchange visits, seminars, etc.), organising them in the logical sequence that is most effective for achieving the results expected from each Action. 
They are results-oriented. All the activities that make up an itinerary must be oriented towards achieving a series of concrete and immediate effects (also called the "outputs" or "deliverables" of the Action), which in turn jointly have a direct effect on the policy reform process that EUROsociAL is supporting (expected results of the Action). 
They have a cyclical nature. They are developed around four fundamental concepts that correspond to four phases of the action cycle, which repeat constantly with the aim of continuously improving the results achieved: planning (following the demand orientation), executing (execution), verifying (assessment) and (re)acting (learning).